PRIVACY POLICY.

About this policy

Halo Electric Company Inc. (“Halo,” “we,” or “us”) provides commercial and industrial electrical services in Southern California. This policy explains information handling for haloec.com and inquiries made through the website’s phone and email links.

This is our website privacy policy. A separate privacy policy will apply to the ProCare application when it is made available; application accounts, permissions and features are outside this policy’s scope.

Information you provide

When you email or call us, you may provide your name, company, phone number, email address, project or facility location, the electrical work you need, and plans, photographs or other information you choose to send. We may keep correspondence and records of your inquiry and requested work.

The website currently has no online contact form, customer account registration or payment checkout. Email links open your email application. Please send only information relevant to your inquiry and avoid including passwords, Social Security numbers or payment-card details in ordinary email.

Website and technical information

Our website is hosted by HostGator. Hosting and website-security providers may process technical information such as your IP address, browser or device information, requested pages, referring page, and the date and time of a visit. Server and security logs help deliver the website, investigate errors and protect against misuse.

The website also loads Google Fonts. Your browser connects to Google’s servers to retrieve the fonts, which involves sending your IP address and technical request information. See Google’s Privacy Policy for its information practices.

How we use information

We use inquiry and project information to respond to questions, evaluate requested work, prepare or discuss proposals, coordinate electrical services, communicate with you and maintain necessary business records. Technical information supports website operation, troubleshooting and security. Information may also be used to meet legal obligations or resolve disputes involving requested services.

When information may be shared

Halo does not sell customer contact information or share it with other companies for their own marketing.

Information may be shared with service providers that support website hosting, security, email communications or business administration; with project participants when needed to coordinate the work you request; or when reasonably necessary to comply with law, respond to valid legal process or protect people and property. These are operational disclosures, rather than permission for other companies to market to you.

Cookies, tracking and outside links

We have not added advertising pixels or visitor-analytics tracking scripts to this website. Hosting and security services may use cookies or similar technologies for website delivery and abuse prevention. You can manage cookies through your browser settings; blocking them may affect security checks or website access.

The website does not change its behavior in response to browser “Do Not Track” signals. Third-party providers may receive technical information when their services are requested, as described above. Once you follow a link to another website, that provider’s own privacy practices apply and may include tracking across websites.

Retention and security

How long information is kept depends on the record, the inquiry or project, the business relationship and applicable recordkeeping requirements. Inquiry and project records may be retained for service administration, accounting, legal obligations and dispute resolution. Hosting and security-log retention also depends on provider practices and account settings.

We take reasonable steps to protect information, but no website, email transmission or storage method can be guaranteed completely secure. Contact us if information you sent needs special handling.

Your choices and privacy requests

You can choose what to include in an inquiry and contact us to ask about information you provided, request a correction or ask that it be deleted. Email [email protected] with the subject “Privacy Request,” or call 714-831-1008.

We may need to verify your identity or authority before discussing records. Requests will be handled in accordance with applicable law; some information may need to be retained for ongoing work, required records or other lawful reasons. You may also ask us to stop optional marketing communications. This policy does not limit privacy rights available to you under applicable law.

Children’s information

This website is intended for commercial customers and business professionals and is not directed to children under 13. If you believe a child has provided personal information through our website contact links, please contact us so we can address it.

Changes to this policy

We will post material changes on this page and update the effective date. Please review the current policy before providing information through our website contact links.